Frequently Asked Questions

Questions, answered.

Find quick answers about our services, how we work, and what to expect.

Getting Started

General

What services does Nortra offer?

Nortra provides personal tax, corporate tax, bookkeeping and related accounting support for individuals and small businesses.

Where are your services available?

Services are primarily provided remotely, allowing Nortra to work with clients across Canada where appropriate.

Is Nortra a discount accounting service provider?

Because we offer services remotely, we do not have they typical overhead assocaited with running an office. We keep costs low to offer lower prices, but we do not sacrifice quality.

Tax

Tax Services

What documents do I need for my tax return?

The documents required depend on your circumstances. Common items include income slips (such as a T4), investment slips (such as a T3, T5, etc.), tuition receipts, medical expenses, donation receipts, and other information relating to deductions or tax credits. We will review your request and let you know what documents are required for your circumstances.

How do I send my documents to Nortra?

We provide instructions for submitting the information and documents required for your engagement. We use secure services that are simple and convenient for you.

Who prepares my tax return and what qualifications do they have?

At Nortra services are provided by trained accountants with a formal education in Canada. Most employees have an accounting degree, others have college diplomas, or are accounting students who perform work under the supervision of accountants. We are always happy to discuss qualifications when completing any work.

Business Support

Bookkeeping

What intervals are bookkeeping services provided?

Most bookkeeping services are offered on a monthly basis. Specific circumstances may allow for less frequent service, such as bi-monthly, quarterly or even annually. We will review your specific circumstances and make a recommendation.

What is included in bookkeeping services?

Bookkeeping services include monthly and annual close procedures, financial statements and other reports by request. When services are provided on a monthly basis, the fee also include a Quickbooks license and a discount on the tax return filing.

Can't find what you're looking for?

Contact us and we can help with your specific question.

Contact Nortra